If you pick up the package from the courier, you will notice any signs of destruction of the outer packaging (break, tear, dents) must open the package in the presence of the courier, and if the goods are damaged inside, write with the delivery courier, the complaint protocol. It is very important for the courier to correctly fill in the correct form at the time the package is delivered to you. By following these guidelines we will be able to make claims for damages to the shipping company and you will receive new goods immediately.